Moree Show Soci

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Certificate III in Active Volunteering (CHC34015) is a qualification designed for volunteers where work takes place under the direction of others with direct or indirect supervision (extending to volunteers who lead teams and have limited responsibility for the output of others within a project or events).

This course assists in developing foundational skills to participate in the sector, including what it means to be a volunteer, how to prepare, navigating different environments, work safety, communicating effectively, use of technology, approaching writing tasks, and developing collaborative partnerships.

Who it’s for

We invite all new and existing volunteers to take part in this program with:

  • A minimum of year 8 high school certificate or its equivalent
  • Written and verbal English skills at a level capable of accurately collecting, analysing and reporting information
  • A level of organisation and discipline to be able to successfully complete the required study and reading time
  • The support of a workplace or volunteer organisation to complete a number of the required tasks and volunteering hours

As part of this course, you will need to complete or have recently completed at least 20 hours of volunteer work. Depending on where you choose to undertake your volunteering, organisations may require you to demonstrate relevant background and reference checks.

Please note, we can assist you in finding a volunteer placement and additional entry requirements apply depending on mode of delivery.

How it works


This course can assist you to:

  • Obtain hands-on experience
  • Gain familiarity with how workplaces operate
  • Develop employability skills such as communication, teamwork and problem solving
  • Provide evidence to future employers of your skills
  • Develop or improve your interpersonal skills
  • Explore potential career paths
  • Support transition to higher education pathways


This course comprises 10 units of competency – 6 core units and 4 elective units.

Core units

Be an effective volunteer (CHCVOL001)
Work with diverse people (CHCDIV001)
Participate in work health and safety (HLTWHS001)
Use communication to build relationships (CHCCOM002)
Work legally and ethically (CHCLEG001)
Organise personal work priorities and development (BSBWOR301)

Elective units

Provide first point of contact (CHCCOM001)
Use business technology (BSBWOR204)
Lead team effectiveness (BSBLDR403)
Develop and maintain networks and collaborative partnerships (CHCPRP001)


The course is mainly self-paced learning using online media resources and is structured to fit in with your working environment, with many assessment activities drawn from on-the-job activities and experiences.

Schedule and duration

We recommend dedicating a minimum of 11 hours per week to successfully complete this course. It is expected that students will need about 12 months to fully complete the coursework and assessment activities. The key to success with this study is to set a time each week to complete assignments and the required volunteering.

Recognition of prior learning (RPL) is offered for candidates who can demonstrate skills and knowledge from significant on-the-job learning or other relevant qualifications.

For more information on RPL


Non-member $2,500
Member $2,000 (save 20%)

Become a member


Please note the student fee is payable in 2 instalments. No more than $1,500 will be taken upfront.

For custom training of groups of 10 or more participants, or for any other queries, contact:


Phone 02 9261 3600

Enrol in this course

This training is delivered by the National School of Volunteer Management [RTO 90031]

the school of volunteer management
Nationally Recognised Training