Griffith - Cent

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Certificate I in Active Volunteering (CHC14015) is a vocational course designed for entry level volunteers where work takes place under direct, regular supervision within clearly defined guidelines. It assists in developing foundational skills to participate in the sector, including what it means to be a volunteer, how to prepare to volunteer, how to navigate different environments, how to communicate effectively, basic work safety, and use of technology.

Who it’s for

We invite all new and existing volunteers to take part in this program with:

  • A minimum of year 8 high school certificate or its equivalent
  • Written and verbal English skills at a level capable of accurately collecting, analysing and reporting information
  • A level of organisation and discipline to be able to successfully complete the required study and reading time
  • The support of a workplace or volunteer organisation to complete a number of the required tasks and volunteer hours

As part of this course, you will need to complete or have recently completed at least 20 hours of volunteer work. Depending on where you choose to undertake your volunteering, organisations may require you to demonstrate relevant background and reference checks.

Please note, we can assist you in finding a volunteer placement and additional entry requirements apply depending on mode of delivery.

How it works


This course can assist you to:

  • Obtain hands-on experience
  • Gain familiarity with how workplaces operate
  • Develop employability skills such as communication, teamwork and problem solving
  • Provide evidence of your skills to future employers
  • Develop or improve your interpersonal skills
  • Explore potential career paths
  • Gain entry into other vocational training programs, including Certificate II and III in Active Volunteering
  • Support transition to higher education pathways


This course comprises 5 units of competency – 3 core units and 2 elective units.

Core units

Be an effective volunteer (CHCVOL001)
Work with diverse people (CHCDIV001)
Participate in workplace health and safety (HLTWHS001)

Elective units

Communicate in the workplace (BSBCMM201)
Write simple workplace information (FSKWTG06)


The courses can be delivered in a variety of formats, including:

  • A combination of direct delivery, external preparation and assignment work (offered in partnership with organisations).
  • Externally online by distance learning for individual applicants. Materials are accessed through our online portal, Moodle.
  • Face-to-face or blended delivery for custom groups.

Schedule and duration

We recommend dedicating at least 7 to 8 hours per week to successfully complete this course. It is expected that students will gain this qualification in 6 months. The course must be completed within 12 months of commencement. The key to success is to commit a set time each week to complete assignments and the required volunteering.

Partial qualifications are also available for those looking to only do a selection of units. Recognition of prior learning (RPL) is offered for candidates who can demonstrate skills and knowledge from significant on-the-job learning and/or other relevant qualifications.

For more information on RPL


Non-member $750
Member $600 (save 20%)

Become a member


Please note the student fee is payable upfront in full or in 2 instalments by arrangement.

For custom training of groups of 10 or more participants, or for any other queries, contact:


Phone 02 9261 3600

Enrol in this course

This training is delivered by the National School of Volunteer Management [RTO 90031]

the school of volunteer management
Nationally Recognised Training