Current advice for organisations

We encourage volunteer involving organisations to review their risk assessments in light of the new medical advice. This should include considering the feasibility of remote working, wearing masks in indoor settings, and encouraging volunteers to stay home if they are sick. This resource provides useful information to safeguard your volunteers during the ongoing COVID-19 pandemic.

Current advice for volunteers

We encourage all volunteers to stay COVID-19 safe in light of the new medical advice. The Chief Medical Officer is encouraging everyone to wear masks when outside the home in crowded, indoor environments, maintain physical distancing and good hygiene practices, take a test if you have any symptoms, and stay at home if you have COVID-19.

The below resources and links have been curated and collated to help navigate the ever-changing COVID-19 requirements.

Re-engaging and Rebooting Volunteer Seminar Series

As the state of NSW begins to emerge from COVID-19, The Centre for Volunteering delivered a series of seminars to help equip Volunteer Involving Organisations with the tools to navigate the difficult transition period.

Catch up on past seminars here:

Restarting Your Volunteer Programs

The animation below and PDF Guide have been developed to assist you in restarting your volunteer programs post COVID Lockdown.

Restarting Your Volunteer Programs

PDF GUIDE – Returning Volunteer Programs and Volunteers During COVID-19


COVID-19 Emergency Volunteering

Volunteering can provide vital support to people in the community who are impacted in an emergency – that’s why we’ve launched a new emergency volunteering website calling on people to lend a hand during the COVID-19 public health emergency.

We are calling for members of the public to register their details through a simple sign-up process and help deliver essential services to those most vulnerable in our community.

If you are a community organisation, Local Government Authority or any other organisation who needs additional volunteers in relation to this emergency, then please contact us.

Find Out More


External Sites

NSW Government Department of Communities and Justice – Guide to recovery and sector support for COVID-19 management

NSW Government Department of Communities and Justice – Sector support for DCJ service providers preparing COVID-19 Management Plans

NCOSS COVID-19 Vax Risk Assessment Toolkit

Department of Health – Coronavirus (COVID-19)

NSW Government – COVID19

NSW Government – COVID Safe Business

Safe Work Australia – Information for Work Places

Advocate for Children and Young People – Digital Lunchbreak

Mental Health Commission of NSW – How to find mental health support during the COVID-19 pandemic

Australian and NSW Government Resources

COVID-19 vaccination – Resource pack for residential aged care

Gathering Safely: Coronavirus Disease (COVID-19) guidelines for seniors

Department of Communities and Justice – Mandatory Vaccinations: Information for DCJ Service Providers

Australian Government – Vaccinations and your business

Fair Work Ombudsman – Vaccination: Workplace rights and obligations


Risk Assessments

All currently operating businesses must assess the risks associated with exposure to COVID-19 and implement control measures to manage those risks. They must also assess any other new or changed risks arising from COVID-19, for example, customer aggression, high work demand or working in isolation.

“When should I do a risk assessment?” – Safe Work Australia

Safe Work Australia – Industry Risk Assessments

COVID-19 Risk Register Template (Work Safe Australia)

COVID-19 Risk Assessment Checklist (WorkSafe Australia)


The Centre for Volunteering: Free Resources

Returning Volunteer Programs and Volunteers During COVID-19

COVID-19 Actions Guide

Tips for Optimising Virtual Volunteering

COVID-19 and Informal Volunteering Groups

Responding to a Pandemic: A Practical Guide for Volunteer Involving Organisations

Volunteering in Response to a Pandemic: A Practical Guide for Volunteers

Information Sheet: Engaging Volunteers during COVID-19 for VIOs

Information Sheet: Business continuity: How to minimise impacts on core activities


Volunteering Australia: Free Resources

Information Sheet: COVID-19 Position Paper 1 – Volunteering and National Policy Settings

Information Sheet: COVID-19 Position Paper 2 – Safeguarding Volunteers and Volunteer Involving Organisations

COVID-19 Position Paper No.3: Volunteering, Vaccinations and Being COVIDSafe

Volunteers in Aged Care and COVID-19 Vaccinations: Position Statement

Volunteers and COVID-19 Vaccinations: Information Sheet


Other Sources

Not-for-profit Law: Frequently Asked Questions on managing permanent and casual employees and volunteers during a crisis

Beyond Blue: Coronavirus Mental Wellbeing Support Service

SBS: Coronavirus information in your own language

Justice Connect: Legal Advice for not-for-profit organisations

Justice Connect: Information for Volunteers

Page reviewed August 2022