Conflict Resolution with Voluntas
September 16th, 2024
Conflict is a normal part of any environment. When managed well, conflict can lead to innovation and improvement.
If you need assistance handling conflict in the workplace, reach out to The Centre. We can discuss your situation confidentially and, if suitable, connect you with Volantas, a service dedicated to transforming conflicts into opportunities for growth within volunteer involving organisations.
About Voluntas
Voluntas is a free, confidential and independent conflict resolution service dedicated to supporting volunteer organisations and volunteers. Their skilled facilitators and mediators volunteer their expertise to help manage conflicts early, and foster constructive conversations between volunteers and their organisations.
What is the Constructive Conversations Program?
Voluntas’ mediators are trained, accredited, and volunteer their time to facilitate constructive conversations. Their Constructive Conversations Program provides independent conflict management professionals (accredited mediators and coaches) to help participants engage in constructive conversations and reach agreements in an informal, collaborative, consensual, and informed manner. The process encourages participants to:
- listen to and be heard by each other
- identify the disputed issues
- understand what is important to each person
- develop options that consider each person’s needs and desires
- explore solutions that could lead to a workable agreement.
Contact The Centre to discuss your situation.
The Centre for Volunteering serves as the first point of contact for volunteers and volunteer involving organisations seeking assistance. We will discuss your situation with you and, if appropriate, forward the details to Voluntas to determine if they can assist. All inquiries and referrals are completely confidential.
If you are experiencing conflict and wish to learn more about this service, contact us by email or call (02) 9261 3600.
More Resources: Conversations That Matter
Developed in partnership with Voluntas, the Conversations That Matter suite of resources provides information, practical examples and tools to support volunteer leaders and volunteer involving organisations to identify, manage and resolve conflicts in a safe and collaborative environment.