Meet Cancer Wellness Support

Tell us about Cancer Wellness Support. What is its mission?

Cancer Wellness Support (CWS) exists to ensure individuals and families affected by cancer can access supportive therapies, regardless of their financial situation.

For more than 20 years, CWS has delivered person-centred, evidence-informed services across the Blue Mountains, Penrith, and Hawkesbury regions. Subsidised complementary therapies place the individual, not just the diagnosis, at the centre of care.

CWS is 100 per cent self-funded, powered by the generosity of volunteers, therapists, and the wider community.

What are its programs or initiatives, and why are they offered?

CWS offers 27 evidence-informed complementary therapies, from counselling and acupuncture to oncology massage, reflexology, and yoga. These services support the whole person—mind, body, and spirit—throughout the cancer journey, from diagnosis to treatment and beyond.

Revenue from two op shops helps fund these services while also promoting sustainability, connection, and community engagement.

How are volunteers involved in the programs?

Volunteers are the backbone of everything CWS does.

Currently, around 150 volunteers play an essential role across the organisation. They work in op shops, assist with administration at wellness centres, support fundraising events, and serve on the Board of Directors. Each volunteer contributes valued time and energy, bringing warmth, purpose, and commitment to the mission of CWS.

How do volunteers make a difference in the community?

Every donation sorted, every conversation in an op shop, and every hour volunteered contributes directly to support for local families living with cancer.

By showing up with compassion and intention, volunteers transform everyday tasks into meaningful impact.

Do you have any stories from your volunteers?

One long-term volunteer shared how joining CWS gave her life renewed purpose after the loss of a loved one to cancer.

“It feels good to give back and be part of something bigger,” she said.

Many volunteers speak of the deep friendships they’ve formed and the strong sense of belonging they’ve found—not just with clients and customers, but with one another.

What resources or services have supported volunteer involvement?

The Centre for Volunteering has been an invaluable resource, offering access to current training opportunities, volunteer recognition programs, and platforms to amplify the CWS story.

This external support builds confidence and momentum as CWS continues to grow.

Why did the organisation join The Centre for Volunteering, and what benefits has it brought?

CWS joined The Centre to connect with a broader movement that celebrates and advances volunteerism across NSW.

Being part of this network allows CWS to share knowledge, acknowledge its volunteers on a larger scale, and access resources that strengthen volunteer engagement and management.

What has been learnt about the value of volunteering and volunteer management?

Volunteering at CWS goes beyond the donation of time—it’s about creating purpose, fostering connection, and building community.

When volunteers are supported and feel valued, their positivity and energy directly benefit the individuals and families CWS supports. Investing in volunteers is truly an investment in the heart of the organisation.

What would you say to someone considering volunteering?

Whatever your background, availability, or experience, there’s a place for you at CWS.

Volunteering offers the chance to make a real difference, meet incredible people, and be part of something that matters. Often, the rewards received are greater than expected.