Q&A: The CPD program for Volunteer Leaders
August 21st, 2024
Alice Anderson PLV was recently recognised as a Professional Leader of Volunteers for her completion of the Continuing Professional Development (CPD) program. Delivered by the National School of Volunteer Management [RTO 90031], the CPD program offers recognition for the professional growth of volunteer leaders.
We spoke to Alice to learn more:
What is the CPD program?
The CPD program is a professional development program for volunteer leaders. Its aim is to formally recognise the work of volunteer leaders and to raise the standards of volunteer leadership across the state. To participate in the program, you must be a member of The Centre for Volunteering, although some conditions apply.
What stage were you at in your volunteering journey before you joined the program?
I have been an active volunteer since I was a teenager, and I began to manage teams of volunteers in my early twenties.
Previously, I worked as a Team Leader for a disability respite day program with Holdsworth Community Services, managing a team of support workers, drivers and volunteers. I have also managed teams of volunteers for large events, such as the City of Sydney’s New Year’s Eve activities, and the Sydney Gay and Lesbian Mardi Gras.
In 2020, I joined The Centre for Volunteering as a coordinator for the Inclusive Volunteering Pathways to Employment Program, and as part of this program, I managed the volunteer mentors.
This year, I was invited to be the Volunteer Coordinator for the Aurora Ball, and I led a team of 25 volunteers to stage the event, which raised over $200,000.
Why did you decide to join the program?
I decided to join the program to:
- develop my skills and knowledge in volunteer coordination and management
- gain a formal qualification in volunteer leadership
- network with other volunteer leaders
- improve career prospects in the volunteer sector
- be recognised for my work in the volunteer sector.
How did you accumulate CPD points?
To earn 16 CPD points, you must complete a minimum of 16 CPD activities between July 1 and June 30.
What did you learn from the CPD program?
I learnt a lot through the CPD program, and this has helped me to improve my volunteer management skills.
Areas of improvement have included:
- volunteer recruitment and selection
- volunteer induction and training
- volunteer motivation and retention
- volunteer management and supervision
- risk management and WHS in volunteering.
What changes did you notice in how you engaged with volunteers and volunteering?
I have been feeling more confident and competent in my role as a volunteer coordinator. I have been more effective in engaging with volunteers and helping them to achieve their volunteer program’s goals.
I’m still working with The Centre for Volunteering, and I enjoy working here a lot. I plan to bring further experience and advice to the boards I serve on.
Who would you recommend the CPD program to, and why?
The CPD program is for volunteer leaders who are members of The Centre for Volunteering. It is designed to formally recognise the work of volunteer leaders and to raise the standards of volunteer leadership.
With a focus on professional development, the program offers participants the opportunity to expand their knowledge and maintain a high standard of professional practice.
By completing the program, participants can earn a formal certificate and the designation of PLV (Professional Leader of Volunteers). This recognition can be beneficial for career development, and demonstrates a commitment to excellence in the field of volunteer management.