Please note: Operations of the Volunteer Referal Service are subject to change in line with COVID-19 regulations. 

The Centre for Volunteering’s Volunteer Referral Service (VRS) assists not-for-profit organisations to find suitable, high-quality volunteers. The VRS team will work closely with you to understand and meet your organisation’s needs.

Listing a volunteer job with the VRS?

You can list a volunteer vacancy with the VRS online by submitting a job description form. All the information provided will be processed and the role will be advertised online.  Prospective volunteers can then express interest in your role and register with the VRS.

Completing the job description form

To match the most suitable candidates to your role it is important that job descriptions are detailed enough to allow the VRS interviewers to fully understand the scope of your job.

During an interview volunteers are informed of:

  • the main functions of the job:
  • the skills required to perform the various tasks,
  • any specific requirements.

A little extra time taken in defining your volunteer job description may result in significant time saving later. We are available to assist you with developing a well worded role description.

Where are the volunteer roles advertised?

Volunteer roles are advertised across multiple online platforms. These include The Centre for Volunteering’s website, the NSW volunteer portal, SEEK Volunteer and the GoVolunteer website and App.

Skilled volunteer roles may also be advertised in the Sydney Morning Herald’s HelpDesk column appearing on Saturdays and Mondays.

Potential volunteers are then able to apply directly to the VRS or online and express interest in your position.

How are volunteers matched to roles?

Prospective volunteers who contact the VRS are interviewed either face-to-face or by telephone.

The interviewer uses the information collected during the interview, such as interests, type of volunteer work sought, availability and location, to match the volunteer to the role they have applied for or other suitable roles.

This interview is a preliminary screening process only.  It is designed to ascertain the volunteer’s needs, experience and skills in order to determine if they are suitable to refer.

The VRS does not conduct in-depth discussions on the volunteer’s qualifications and previous job experience.  This is more appropriate to be done when they are being interviewed by the organisation.

Receiving a volunteer referral

A suitable contact when identified will be referred to you.  The interviewer emails you providing the name and contact details for the volunteer. The potential volunteer is advised to contact you directly to proceed.

What is expected of an organisation?

It is expected that in accordance with “best practice” you will return calls from potential volunteers in a timely manner, and/or keep them informed of the status of their application. Failure to do so will have a detrimental effect on your organisation.

It is also important that the VRS is advised of a change of contact for the role or if the contact is unavailable.

When a job is filled

Please advise the VRS when your volunteer job has been filled so it can be removed from the website to ensure no more candidates are referred.

Do you want to move forward?

If you are ready to advertise a volunteer role with us click here for the role description form.  If you are not yet a member and wish to use our services find out more about membership with us.

More information

Please feel free to phone the VRS Coordinator on 02 8295 7038 or 02 8295 7017 to discuss any special requirements or for any assistance you may need.