Building the Foundations of Trust and Good Communication 

The workshop will cover practical tools and tips to support you, your staff and volunteers to create a positive workplace culture through building a foundation of trust and good communication.  Topics covered include:

  • Self-awareness
  • Self-regulation
  • Acknowledgement, appreciation and praise
  • Empathy
  • Setting clear values and expectations


Tulsi van de Graaff is a communication and conflict resolution specialist and a partner at Brave People Solutions.  She works with organisations to create impressive teams, great people and inspiring leaders and to solve the complex and challenging people, communication and culture problems.  Tulsi’s areas of expertise include organisational cultural change, leadership development, emotional intelligence, relationship building, team repair, dealing with challenging behaviours and coaching and mentoring. 

She is a former lawyer with a psychology, mediation, counselling and investigation background.  Tulsi previously worked at the Australian Human Rights Commission investigating and mediating discrimination complaints, as a child protection investigator for the Department of Education, as CEO of Capacity Australia, General Manager of a child protection consultancy and as a pre-marriage educator for CatholicCare.  She is also a passionate volunteer including for Dress for Success as a speaker on Building Confidence in Goal Setting and Time Management, Building Self Esteem and Trusting in Your Ability.