Beyond Compliance: Building Respectful and Inclusive Organisations

Beyond compliance is an insightful session into conduct issues including bullying, discrimination and sexual harassment, and the ramifications of failing to address or inadequately addressing these.

The session will include relevant case studies to give participants insight and understanding of the outcomes and consequences of these issues. This will range from legal liability for organisations, personal culpability for individuals, PR nightmares and cultural considerations.

Fay will provide practical guidance to participants on what to do when an incident is uncovered or a complaint is received. This includes how to promptly and impartially manage an investigation process and effectively resolve complaints to minimise escalation to courts, tribunals and media outlets.

The session will consider the benefits of values-based leadership and embracing diversity and inclusion to achieve transformational cultural change.  


Fay is an Employment Law & Workplace Relations Partner at Hall & Wilcox and a Flexible Work Day Ambassador. Fay has acted for employers for over 17 years across a range of industries including not for profit and sporting organisations, health, aged care, community services and local councils focused always on the purpose and imperatives of the organisations she is servicing.

Fay advises organisational leaders and boards on all matters touching the workplace including discrimination, bullying, harassment, misconduct investigations, performance management, enterprise agreement and industrial disputes. She has extensive experience advising clients on legal issues affecting the workplace including advice to HR, C-Suite leaders and Boards on compliance with workplace laws, change management, business protection strategies and underlying cultural issues manifesting in workplace complaints. In circumstances where disputes cannot be resolved, representing employers in proceedings before Industrial tribunals including unfair dismissals, adverse action claims and restraint matters in State and Federal Courts.

Fay is a recognised expert and go-to person on employment issues. She regularly speaks at a number of events on the topic of “people and workplace” issues;  is sought for quotes on employment issues by the AFR and other publications; writes and comments on current employment trends and issues, frequently featuring on industry blogs including the Australian Human Resource Institute, HR Daily and the Mandarin; and has appeared on the Seven Network’s Weekend Sunrise to discuss employers’ obligations when it comes to managing mental health in the workplace. She also has a broadened appreciation for community organisations and not for profit challenges having served as Deputy Chair of Sport NSW and on the People & Culture Committee of Parramatta Mission/ Uniting Care Mental Health.

Fay was a finalist for the NSW Women Lawyers Achievement Awards – Private Practice Lawyer of the Year 2017 and was recognised for Labour & Employment Law – Sydney in The Best Lawyers in Australia 2019 and 2020 edition. She has also been a finalist for the Lawyers Weekly Partner of the Year in Workplace Relations for 2017 and 2019.