Fee-Free training in Skills for Volunteering

We are excited to announce free training for volunteers in Skills for Volunteering in NSW

Anyone in NSW interested in improving WHS skills and learning more about being an effective volunteer can apply to join our Gain Skills by Giving Back training.

There are 2 options available:

  1. Nationally Recognised Accredited training, that is assessed and participants completing will achieve a Statement of Attainment in Skills for Volunteering [SG00007572].  Complete 20 hours of active volunteering as part of the course.  *Conditions Apply
  2. Volunteering Skills online Training – Non-assessed, non-accredited option – Free to all volunteers in NSW!

If you are an organisation looking to support your volunteers with fee-free training,  call 0466 778 914 to discuss customising a program or click here to register your interest.

1. Nationally Recognised Accredited Training

As part of the NSW Government’s Skills for Recovery initiative, The Centre for Volunteering is pleased to offer fully subsidised training through our Gain skills by Giving back program.

SG00007572 Skills for Volunteering is a partial qualification from the Community Services Training Packaged designed specifically for volunteers.

This partial qualification will enable participants to develop foundation skills to effectively participate in the volunteer sector.

This includes:

  • What it means to be a volunteer
  • How to prepare and work as an effective volunteer
  • How to work safely ensuring your own health and safety and that of others
  • How to volunteer in particular environments, for example, aged care, disability support, hospitality, retail or sport.

This partial qualification reflects the role of entry level volunteer workers, where work takes place under direct, regular supervision within clearly defined guidelines.

To achieve this partial qualification, the candidate must have completed at least 20 hours of volunteer work.

Units of Competency

The Statement of Attainment in Skills for Volunteering SG00007572 comprises 2 units of competency

Core units:

  • Be an effective volunteer (CHCVOL001)
  • Participate in workplace health and safety (HLTWHS001)


Participating in a vocational course like the SG00007572 Skills for Volunteering can assist you to:

  • obtain hands on experience
  • gain familiarity with how workplaces operate
  • develop employability skills such as communication, teamwork, problem solving skills
  • provide evidence to future employers of your skills
  • develop or improve your interpersonal skills
  • explore potential career paths
  • gain entry into other vocational training programs,  eg Certificate I and II in Active Volunteering or Certificate I in Health Support Services
  • support your transition to higher education pathways.

Participant Eligibility:


  • 15 years old or over
  • no longer at school
  • living or working in NSW
  • an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen


The courses is delivered in a blended model with online learning using electronic media resources, though The Centre for Volunteering’s online learning plat form and external preparation and assignments and volunteering with an organisation.

Schedule and Duration:

The course is predominantly online and students can work through materials at any time of the day.

There are weekly live zoom support sessions available on Wednesdays.  

How long it takes will depend on you, but we recommend dedicating 5-6 hours per week to successfully complete this course.

It is expected that students will complete this Statement of Attainment in 3 months.

The key to success with this study is to make a commitment and set a time each week to complete assignments and volunteering


The Skills for Recovery program is fully subsidised by the NSW Government, to eligible participants (see eligibility above). If you meet the conditions above there is no student fee payable.  It is fee-free.

If you would still like to obtain accreditation, but don’t meet conditions above, you can still join for a fee. Express your interest on the link above, and we’ll be in touch.

Assessment Requirements:

To obtain the Statement of Attainment in Skills for Volunteering you need to demonstrate the necessary skills required to effectively participate in the volunteer programs.

To show this you will need to complete ALL questions, activities and tasks provided satisfactorily.

You will need to undertake volunteer work at a supportive organisation that can support you in the practice and demonstration of the practical skills required.

You will need to gather other evidence including Third Party Reports and record a minimum of 20 volunteer hours.

Assessment is the process that determines if enough evidence is available to demonstrate that you are competent and able to perform to the required standard. Before submitting your work for assessment please

Check you have completed all the questions and you are satisfied with your answers.


Support is available to all students. If you require any additional assistance with your course, contact your coordinator directly, or call the SVM on 02 9261 3600.

If you are unable to finish this course for any reason, you may be entitled to receive a Statement of Attainment for the units you have completed.

After registering your interest you will be asked to complete an application form and confirm your eligibility to the program. This includes details of your residency status, identification, USI and contact information.

This training is subsidised by the NSW Government. Training is delivered by NSW School of Volunteer Management [RTO 90031]

2. Free Online Training in Volunteering Skills

Online training in the essential skills for Volunteering.

Find out more about the volunteering sector, rights and responsibilities, Work, Health and Safety (WHS) and what it means to be an effective volunteer.

This program is non-accredited, and does not include any volunteer placement or assessment.


  • Be an effective volunteer
  • Participate in workplace health and safety

What this training includes:

  • What it means to be a volunteer
  • How to prepare and work as an effective volunteer
  • How to work safely ensuring your own health and safety and that of others

Schedule and Duration:

You will have 3 months to access the course, and can work through the online materials in your own time.

There will be weekly drop in sessions on Wednesdays for any questions on the materials, and a chance to connect with other participants.