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Top tips for Volunteer Managers

February 23 @ 3:00 pm - 4:00 pm

An understanding of Volunteerism is key to being successful in a Volunteer Manager’s role.  Managers of volunteers have a critical role to play in the recruiting, onboarding, managing and off-boarding of volunteers to ensure that all volunteers are engaged, connected and valued.

Join The Centre for Volunteering for the forum: “Top tips for Volunteer Managers” where Reeve Koelmeyer and Julia Torrisi, NSW and ACT Volunteer Engagement Advisors with The Smith Family, will discuss:

  • The role of a volunteer manager at The Smith Family
  • The definition and importance of volunteer management
  • The role of a Volunteer Manager in the Volunteer Lifecycle at The Smith Family
  • First steps and actions for a new or current Volunteer Manager
  • Recruiting and managing Volunteers
  • Attracting volunteers and managing expectations
  • Retention and engagement of volunteers post-COVID.



Reeve Koelmeyer and Julia Torrisi are the NSW and ACT Volunteer Engagement Advisors with The Smith Family.

In their roles, Julia and Reeve work as part of national team across Australia to enhance the volunteer management capabilities of team members at the Smith Family. Through updating volunteer management resources and facilitating volunteer management forums and workshops, they have been able to equip volunteer managers with tools and skillsets to effectively manage volunteers.

Reeve is the Volunteering Team project lead for Volunteer Management Training and previously Career Mentoring Program and The Smith Family intranet. Julia is currently the project lead for process improvement and has been working with the team to improve the customer experience of volunteer managers at The Smith Family. Prior to this, Julia was the project lead for volunteer reward and recognition and one-day, skilled volunteering.

For further information about membership or booking enquiries, please email membership@volunteering.com.au

Event attendance contributes to the Continuing Professional Development Program. For further information, contact cpd@volunteering.com.au


Online workshop – The Centre for Volunteering
Webinar - Address to be sent on registration