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How to improve leadership and retain volunteers – Volunteer Management Forum Event

August 21 @ 3:00 pm - 5:00 pm


Effective leadership is essential for a positive volunteer experience and ongoing participation in volunteering activities.

Drawing on research with Australian volunteer agencies and the latest scientific developments in psychology and motivation, this workshop offers an evidence-based solution to improve leadership and address volunteer retention and engagement in your organisation.

To be effective, leaders need support the unique needs of volunteers and tune their managerial practices in more volunteer-centred way. Whilst organisations and managers recognise the importance of good leadership, they may be unsure what leadership approaches are most effective or suitable with volunteers.

Over the past 5 years, leadership experts at University of Wollongong have been researching how leaders influence retention in volunteer organisations. Partnering with the volunteering sector, we have uncovered leadership approaches that promote volunteer job satisfaction and retention and have been able to successfully develop these capabilities and improve leadership in volunteer organisations.

Join Vivien Forner, Organisational Psychologist and Volunteer Leadership expert, in this unique seminar where you will gain the tools and knowledge required to improve leadership and retain volunteers in your own organisation.


Vivien Forner (BPsch), Organisational Psychologist and Researcher in Volunteer Leadership at University of Wollongong.School of Management, Marketing and Operations, Faculty of Business.

Vivien is an Organisational Psychologist and Researcher in Volunteer Leadership at University of Wollongong. She has 10 years’ experience working with Australian and Global organisations to identify and grow their leaders of the future. Vivien teaches and researches in the Faculty of Business where she has been studying volunteer motivation and leadership. Her PhD Doctorate was conducted in volunteer emergency service agencies and uncovered what leadership approach is effective for retaining volunteers. She is a leadership development professional and engaging presenter who loves to share her passion and help you learn how to make people thrive at work.

She held a state committee role within Australian Psychological Society’s (APS) College of Organisational Psychology and is a member of the International Positive Psychology Association (IPPA) and International Leadership Association (ILA).

Materials from the Volunteer Management Forum will be emailed to attendees after the event where appropriate.

For enquiries about either the Volunteer Management Forum event or membership with The Centre for Volunteering, please contact the Membership team on 9261 3600 or membership@volunteering.com.au


The Centre For Volunteering


40 Gloucester St
Level 3 40 Gloucester Street
The Rocks, NSW 2000 Australia
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