Digital Technology in the Not-for-Profit Sector Report

This annual research project conducted by Infoxchange aims to recognise areas of growth and improvement by understanding how not-for-profit organisations across Australia and New Zealand use technology.

This report provides a comprehensive overview of how the sector has been utilising technology over the past 12 months.

Key findings from the 625 organisations that participated in the survey include:

• 57% indicated they now have all the necessary infrastructure in place so that staff can work remotely with ease and efficiency. This is a huge increase from the 2021 report, where only 24% were able to fully support staff working away from the office.
• 78% plan to move a significant portion of IT services to the cloud, or are already there.
• 56% indicated that their staff are confident with their digital skill level. Building the digital capability of staff is now the number one priority for organisations coming out of COVID-19.
• Only 47% of organisations indicated that they provide cyber-security awareness training to their staff, with most of these organisations also having no processes in place to manage information security related risks.
• More than 1 in 3 not-for-profits are also yet to implement multi-factor authentication, a simple step to significantly improve information security.
• Only 41% of organisations reported that their information systems allow them to understand their impact.
• Australian not-for-profits spent 30% more on technology infrastructure than in 2021.

Respondents indicated that improving cyber-security protocols and staff knowledge in this area is a key priority for the next 12 months.

To download the report, visit the Infoxchange website.