The City of Sydney, through their Connect Sydney training program are offering two free training sessions in June.
Managing challenging behaviours training
Increase your skills and confidence in managing difficult client behaviours. The underlying issues that often contribute to difficult behaviour will be identified, discussed and explored. Useful strategies for managing difficult behaviour in a collaborative and constructive way will also be covered.
Wednesday 19 June, 10am–4pm at the Redfern Community Centre
Cultural intelligence training
This interactive workshop will equip you with cultural intelligence to connect, communicate and serve your multicultural community.
You’ll gain research-based cultural tools and insights, and apply these to real-life examples and scenarios.
You’ll also network and share experiences with others who provide services in culturally diverse environments.
Tuesday 25 June, 10am–4pm at the Redfern Community Centre