The Centre for Volunteering, through the National School of Volunteer Management (SVM) [RTO code 90031], is pleased to offer the Certificate IV in Coordination of Volunteer Programs (CHC44015).


Enrol now!


We have a number of events for our Certificate IV Students which include Face to Face networking events, online check-ins and welcomes and an overview of the National Standards for Volunteers Involvement.


View the 2022 Schedule here


The Certificate IV in Coordination of Volunteer Programs (CHC44015) is the specialist vocational qualification. It has been developed to deliver the knowledge and skills that are required when working for a Volunteer Involving Organisation.

Learn new and develop your existing skills through our courses interactive online model which focuses on foundational theory, practical tips, tools and industry best practice techniques for manage and enrich volunteer worker experiences to coordinate successful volunteer programs.

This course has been developed with the not-for-profit or community service professional in mind. As the SVM is the training arm of the peak body for Volunteering in NSW, the course is responsive to the latest trends and requirements for volunteer coordinators in Australia.

This course will enhance your thinking on how to operate more effectively in a challenging environment often with limited resources.

The course is delivered on our online learning platform, and students may commence at any time on a rolling intake.

To undertake this qualification you must be currently working or volunteering in a role with coordination responsibilities or have access to a workplace or volunteering environment where you can demonstrate your skills leading volunteers.

Units of Competency

The Certificate IV in Coordination of Volunteer Programs comprises 11 units of competency – 7 core units and 4 elective units.

Core units:

CHCCOM002 Use communication to build relationships

CHCDIV003 Manage and promote diversity

CHCLEG001 Work legally and ethically

CHCVOL003 Recruit, induct and support volunteers

CHCVOL004 Manage volunteer workforce development

HLTWHS003 Maintain work health and safety

BSBLDR403 Lead team effectiveness

Elective units:

  • Choose 4 of the following

PSPGOV411A Deal with conflict

CHCCOM003 Develop workplace communication strategies

BSBPMG522 Undertake project work

BSBMGT502 Manage people performance

ICTWEB201 Use social media for collaboration and engagement


The course is delivered as a blended model, with course materials and resources available online and assessment submissions though our online learning platform, Moodle.

For each unit of competency, we will have a series of workshops either recorded or live, covering the Unit content and summary, some linked professional development sessions with industry experts linked to the topic area, Assessment support, and optional drop in support workshops if required. Additionally some units may have separate scheduled sessions for presentations.

The course is structured to fit in with your working environment, so many assessment activities will be drawn from on-the-job activities and experiences.


Standard Student fees
$2640   – Members of Centre for Volunteering (20% Discount)
$3300   – Non-Member of Centre for Volunteering

NSW Smart and Skilled Student Fees:

Full subsidies may be available under Skilling for Recovery Youth and Redeployment. Read more here.

$0         Fee Free Scholarships*
$0         Skilling for Recovery eligible students – 17-24 Years old, unemployed or commonwealth benefit recipient*, or at risk of unemployment
$240     Concession*
$1550   First Qualification (no previous qualifications obtained by student and no concession or exemption)
$1820   Second or subsequent qualification (previous qualifications obtained and no concession or exemption)

* Additional Conditions apply-

For further information about Smart and Skilled visit the Smart and Skilled website or contact SVM.  

For more information call us on 0466 778 914 or 02 9261 3600 or download the course outline and information flyer.

You can also find these and other courses on