The Centre for Volunteering, through the National School of Volunteer Management (SVM) [RTO code 90031], is pleased to offer the Certificate IV in Coordination of Volunteer Programs (CHC44015).

This course has been developed with the not-for-profit or community service professional in mind. As the SVM is the training arm of the peak body for Volunteering in NSW, the course is responsive to the latest trends and requirements for volunteer coordinators in Australia.

This course will enhance your thinking on how to operate more effectively in a challenging environment often with limited resources.

The course is delivered on our online learning platform, and students may commence at any time on a rolling intake.

To undertake this qualification you must be currently working or volunteering in a role with coordination responsibilities or have access to a workplace or volunteering environment where you can demonstrate your skills leading volunteers..

Units of Competency

The Certificate IV in Coordination of Volunteer Programs comprises 11 units of competency – 7 core units and 4 elective units.

Core units:

CHCCOM002 Use communication to build relationships
CHCDIV003 Manage and promote diversity
CHCLEG001 Work legally and ethically
CHCVOL003 Recruit, induct and support volunteers
CHCVOL004 Manage volunteer workforce development
HLTWHS003 Maintain work health and safety
BSBLDR403 Lead team effectiveness

Elective units:

PSPGOV411A Deal with conflict
CHCCOM003 Develop workplace communication strategies
BSBPMG522 Undertake project work
ICTWEB201 Use social media for collaboration and engagement


The course is delivered as a blended model, with course materials and resources available

online and assessment submissions though our online learning platform Moodle.

Our online learning components are blended with live workshops held weekly. For each unit of competency, we have a series of workshops covering – 1. Unit content and summary, 2. Professional development sessions with industry experts linked to the unit topic, 3. Assessment support, and 4. Optional drop in support.

The course is structured to fit in with your working environment, so many assessment activities will be drawn from on-the-job activities and experiences.


Standard Student fees
$2640   – Members of Centre for Volunteering (20% Discount)
$3300   – Non-Member of Centre for Volunteering

NSW Smart and Skilled Student Fees:

Full subsidies may be available under Skilling for Recovery Youth and Redeployment. Read more here.

$0         Fee Free Scholarships*
$0         Skilling for Recovery eligible students – 17-24 Years old, unemployed or commonwealth benefit recipient*, or at risk of unemployment
$240     Concession*
$1550   First Qualification (no previous qualifications obtained by student and no concession or exemption)
$1820   Second or subsequent qualification (previous qualifications obtained and no concession or exemption)

* Additional Conditions apply-

For further information about Smart and Skilled visit the Smart and Skilled website or contact SVM.  

For more information call us on 0466 778 914 or 02 9261 3600 or download the course outline

If your entity or network has more than 5 participants who would like to undertake this Certificate as a structured Course, contact us via email or call 02 9261 3600 for more information on how we can work with you to deliver this in-house.

Recognition of Prior Learning is available to candidates with previous qualifications or who can demonstrate significant on-the- job learning. Contact via email or call 02 9261 3600 for more information.