Volunteer Management

To help you make the most of your volunteer resources, we’ve listed a number of volunteer management best practices and challenges. Also, for training and consulting services in this area, visit the School of Volunteer Management.

Child Protection If you’re engaging volunteers to work with children, see these best practices and mandatory checks to create safe environments for kids.				Insurance Insurance for volunteers in your organisation is required by law. Find out about the right public liability and personal accident insurance.
National Standards To improve how you manage your volunteers, see these National Standards developed by Volunteering Australia.				Recognising Volunteers   If you’re engaging volunteers to work with children, see these best practices and mandatory checks to create safe environments for kids.
Recognising Volunteers You must give your volunteers adequate recognition. Recognition should be consistent and ongoing. Find out how.				Rights & Responsibilities Volunteers and organisations share rights and responsibilities towards each other. Read on to see how you can exceed each other’s expectations.
Volunteers & Taxation Reimbursing volunteers for their expenses is not subject to PAYG withholdings. However, there are a number of rules and regulations.				Writing Job Descriptions Defining expectations of your volunteers - and their expectations of your organisation – depend upon clear, comprehensive job descriptions.