National Standards for Involving Volunteers in Not-For-Profit Organisations

The National Standards for Involving Volunteers in Not-For-Profit Organisations are a set of practical guidelines to help not-for-profit organisations make the most of their volunteer resources, developed by Volunteering Australia. Each of the National Standards addresses different volunteer management challenges and includes criteria to gauge your organisation's performance in the following areas:

The National Standards cover the following aspects of volunteer involvement:

1. Policies and procedures
2. Management responsibilities
3. Recruitment
4. Work and the workplace
5. Training and development
6. Service delivery
7. Documentation and records
8. Continuous improvement

Understanding and applying the National Standards

To help you understand the National Standards and apply them to your organisation, the School of Volunteer Management has developed the following workshops:

• Understanding National Standards (half day)
• Implementing National Standards (half day)

Purchase the National Standards

The National Standards are available for purchase from Volunteering Australia . Find out more about the National Standards publications:

• National Standards for Involving Volunteers in Not-for-Profit Organisations
  This publication sets out the National Standards and describes best practices for involving and managing volunteers.
• National Standards Implementation Guide for Not-for-Profit Organisations Involving Volunteers
  A guide to assist not-for-profit organisations in implementing the National Standards.