Volunteer Referral Service
The main function of The Centre for Volunteering’s Volunteer Referral Service (VRS) is to assist not-for-profit organisations in finding suitable, high-quality volunteers. The VRS team will work closely with you to better understand and meet your needs. Please feel free to contact the VRS to discuss this service with you.
Listing a volunteer job with the VRS?
Listing a volunteer vacancy with the VRS can be done online or via fax if you prefer. For easy reference we list below the steps for both procedures:
- Go to www.volunteering.com.au
- Click on the ‘Advertise for Volunteers’ button on the right hand side of the page.
- This takes you to the ‘Advertise for Volunteers’ page with its online form.
- Complete the online form, check it carefully and ‘submit’.
If you prefer to print, complete and fax your Job Advertisement, please follow steps one to three. On the ‘Advertise for Volunteers’ page you can download and print a MS Word version of the Volunteer Job Advertisement Form to complete and return via fax to 02 9261 4033.
When the VRS receives your job ad it is entered into the VRS database and advertised on www.govolunteer.com.au and www.volunteer.com.au where prospective volunteers can express interest in your job and register with the VRS.
Completing the job description form
In order to match the most suitable candidates to your job it is important that job descriptions are detailed enough to allow the VRS interviewers to fully understand the scope of your job. During an interview volunteers are informed of the main functions of the job and the skills required to perform the various tasks, as well as any specific requirements you may have.
A little extra time taken in defining your volunteer job description may result in significant time saving later. The VRS is available to discuss any special requirements you may have, as well as assist you with developing a job description.
It is often helpful to include your website address in your job description to allow potential volunteers to learn more about your organisation.
Where will the volunteer job be advertised?
The Volunteer Referral Service will then put your job our database and advertise it on www.govolunteer.com.au and www.seekvolunteer.com.au under a unique job reference number. Potential volunteers are then able to apply with the VRS online and express interest in your position.
Skilled volunteer roles may also be advertised in the Sydney Morning Herald’s HelpDesk column appearing on Saturday and Monday through the Fido Skilled Volunteering program (www.fido.com.au).
How are volunteers matched to jobs?
Volunteers who telephone the VRS or who register online are entered into the VRS database and interviewed either face-to-face at The Centre’s office in The Rocks or by telephone by one of 30+ interviewers. (All of the VRS interviewers are also volunteers).
The interviewer will use the information collected during the interview, such as interests, type of volunteer work sought, availability and location requirements, in addition to the information given when the potential volunteer registered, to search the VRS database for suitable jobs.
Please note that this interview is a preliminary screening process designed to ascertain the volunteer’s needs, experience and skills in order to determine if they are suitable to refer to you.
The VRS does not conduct in-depth discussions on the volunteer’s qualifications and previous job experience or resume, and feel this is more appropriate to be done at the time of interview with the organisation.
Receiving a volunteer referral
When an interviewer feels that a candidate has met the basic criteria of your job, they will refer the volunteer to you. The interviewer will send you an email providing the name and contact numbers for the prospective volunteer. The volunteer is also asked to contact you directly to make a suitable time for an interview.
What is expected of an organisation?
The VRS team does its best to promote your volunteer positions and when successful, the potential volunteers are often very keen to make contact with you. As part of your volunteer management (best practice) please return calls from prospective volunteers, and/or let them know the status of their application.
Unfortunately, the VRS team knows from experience, that failure to do so in a timely manner may have adverse outcomes and even deter them from volunteering in the future.
When a job is filled
Please advise the VRS when your volunteer job has been filled so it can be removed from the database and the websites to ensure no more candidates are referred to you.
Please feel free to phone the Volunteer Referral Service Coordinator on 02 9261 3600 to discuss any special requirements or for any assistance you may need.