Find the answers to Frequency Asked Questions about Membership

Click on each question to expand and see the answer! If you don’t have time – download our FAQs and read at your own leisure!

What membership packages are available in FY 17- 18?

This financial year we will have the following membership packages

  • Full membership – you can get access to discounts to our conference, networking events and professional development workshops and for organisations, to the Volunteer Referral Service. These are available to individuals, not-for-profit organisations and government & educational organisations
  • Networking package – access to all 10 networking events that are run by The Centre during the year

And new for FY 17 – 18:

Private Sector Supporter

Aimed at corporations, it’ll provide access to our networking events for 2 people, and other benefits – for more details on this package you can reach out to our member and client services team via email!

What are the benefits of becoming a member?
  • Free networking events – 10 a yearNetwork with like minded professionals in the industry
  • Industry updates – via our monthly e-newsletter
  • Discounts on training
  • Discounts to our annual industry conference
  • Special offers and pro bono services

For our organisation membership will also provide access to:

  • Volunteer Recruitment through our Volunteer Referral Service
  • Event volunteer recruitment

We’ll be acknowledging your support through a supporter page on our website, as well as providing access to more online resources!

I’m a not for profit and I’ve noticed a number of different not for profit membership packages available – which one’s right for our organisation?
The not for profit membership packages are based on the total income of your organisation. Income is defined as total annual income which can be found in your organisation’s statement of profit and loss.160601.PB.piggy-bank_640x360

  • If your organisation has a total Annual Income between $0 – $500,000, you can apply for a “Not for Profit Small membership
  • If your organisation has a Total Annual Income greater than $500,000, up to $2,000,000, you can apply for a “Not for Profit Medium membership
  • If your organisation has a Total Annual Income is greater than $2,000,000, up to $5,000,000, you can apply for a “Not for Profit Large membership
  • If your organisation has a Total Annual Income is greater than $5,000,000, you can apply for a “Not for Profit Major membership
How do I apply for myself or for my organisation?
This year the application process is 100% online. It will take around 10 – 15 minutes to complete.

There are four parts to the form

  1. Membership package – where you will choose the package you want to purchase
  2. Contact Details – where you’ll provide details for you and/or your organisation
  3. Terms and conditions – especially important for organisation membership where you’ll be asked about the insurance requirements.
  4. Payment option – you can indicate how you will be paying as we will have a variety of methods available to you.

You’ll then get to review the information you’ve provided prior to submission.

Start the online form today but don’t worry you will be able to save and resume the membership form as well!

Any insurance provider will be able to provide a quote for coverage of volunteers- they will gather specifications from you (e.g. number of volunteers, location etc). to tailor a quote for you.
A suggested provider is AON, as they has no age restrictions. Some insurance companies do place age restrictions on their insurance for volunteers. You should contact your insurance provider to check whether there are any age restrictions in place
AON also have a handy guide on the right questions to ask when getting a quote.

How can I save and resume my membership form?
If you need to take a time out in filling in the membership form follow the instructions below on how to save and resume the membership form.

I’m trying to purchase one of the organisation packages (not for profit or government) and you ask for a Public Liability and Volunteer Accident certificate of currency - what are they and why do they need to be supplied?
A Certificate of Currency is a document that confirms a current policy is in place for the sums insured shown on the date that the certificate is requested. A Certificate of Currency is valid only for the day on which it is issued and represents information current at the time of your request

Below is an example of what they look like:

Sample Certificate of Currency Volunteer Accident

Sample Certificate of Currency Volunteer Accident

Sample Certificate of Currency Public Liability

Sample Certificate of Currency Public Liability

Member organisations who want to use the Volunteer Referral Service will be required to have these insurance policies in place, as it’s a condition of accessing this service.

The reason is that it provides us with evidence of adherence to the National Standards of Involving Volunteers, developed in 2015 to “provide a framework for organisations to consider the role of volunteers within the organisation and the impact effective volunteer involvement can have on achieving the strategic goals and aims of the organisation.” (Source: The National Standards for Volunteer Involvement, Volunteering Australia).

As part of the Standards, one section addresses Workplace Safety and Wellbeing and evidence of this is that “Volunteers are insured for personal injury and liability.” These two policies indicate this and provides a safeguard to the volunteers we’ll refer to you.

What happens after submitting the form?
After you submit your details, you’ll arrive at a thank you page and an invoice will be sent directly to the email address you designated in the online application form.

Example of email which will include invoice

Example of email which will include invoice URL

Within the email, a URL is provided, which will direct you to an invoice online. From here you will have the options to pay.

How do I pay?
There are a variety of ways to pay – this year you have the option to pay via PayPal, Bank Transfer/EFT and Cheque.

We recommend that for credit card payments to utilise the pay online/ PayPal option – for bank transfer/ EFT (electronic funds transfer) and cheque details to follow the instructions in the invoice
View our guide on how to pay online below OR download our FY16-17 Membership Payment Guide to peruse at your own leisure!

How much are the membership packages for this coming financial year?
FY 17 – 18 membership packages costs can be found below:

Membership Package Total Cost incl GST
NFP Small $100.00
NFP Medium $300.00
NFP Large $600.00
NFP Major $900.00
Government Organisation $900.00
Individual $150.00
Networking package $150.00
Private Sector Supporter $1,500.00

Where can I find more information?

You can download our brochure which will provide more information or else reach out to member and client services team via email!